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SALESFORCE INTEGRATION

BroadConnect’s Unified Connector seamlessly integrates to Salesforce, providing an unparalleled way to communicate with customers and business partners.

Integrate Your Phone System With Your Preferred CRM

BroadConnect can help you integrate a variety of different CRM applications into our phone system solutions.

Integration With Salesforce.com

The new joint solution enables BroadConnect customers to integrate BroadConnect’s Hosted PBX platform directly into the Salesforce.com CRM application, allowing users to access advanced voice features including click-to-dial, recorded-call logging and others. The Unified Connector now supports both the Internet Explorer and Firefox Web browser and runs on Windows XP and Vista. Our integration with Salesforce offers you many solutions.

Title – Features & Benefits

  • No PBX, no CRM server required – everything is hosted and managed in the network.
  • Screen pop on inbound and outbound calls based on calling line ID.
  • Information tracking direct from the application – all information auto-logged with the contact file.
  • Integrated call control gives users the ability to control desk phone from the web.
  • Click-to-dial on any contact or number in Salesforce.

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Get the right Salesforce Integration for your organization

 

THOUSANDS OF BUSINESS COMMUNITY MEMBERS TRUST US DAILY

BroadConnect guarantees you reliable service and advanced VoIP features.
We are on-call for you, to bring you the most immediate customer service possible.
Optimal solutions are developed after a personal consultation with one of our experts.