Get Started With Your New Phone
MOBILE APP TUTORIALS
SOFT PHONE (Windows)
This video will demonstrate how Agents can generate reports on their actions in the Call Center.
UC-MOBILE FOR iPHONE
This video will guide you through the settings and preferences needed for the best use of the iPhone app.
UC-MOBILE FOR ANDROID
This video will guide you through the settings and preferences needed for the best use of the Android app.
CALL CENTER AGENT
This video covers the basics of the Call Center Agent, including: handling calls, reporting, and advanced settings.
CALL CENTER SUPERVISOR
This video demonstrates the features of Call Center Supervisor, including: monitoring, management, and reports.