IT Operations Management & Consulting
IT expertise to drive efficiency and transform business.
Managed IT Services
Managed IT Services from BroadConnect take away the time-consuming day-to-day tasks of managing and maintaining your IT infrastructure. This leaves your support team free to concentrate on strategic tasks and can reduce total cost of operations (TCO).
Proactive 24x7 monitoring by experts means you can be confident of a reliable service for users, with uptime guaranteed by stringent SLAs. A 24-hour helpdesk and options such as onsite support, upgrades, and moves, adds and changes give you the flexibility to tailor the service to your precise needs.
Point of Sale
BroadConnect Point-of-Sale (POS) specialists can help you deliver optimum customer experience and improve the cost and efficiency of your retail operations. Our cloud-based integrated retail solutions provide a single platform for selling, reporting, analytics, inventory management and ordering to streamline operations.
The solutions support centralized management for multiple outlets and enable local sites to offer the highest standards of customer service. BroadConnect retail experts can integrate POS solutions with other business systems to provide complete control.
BroadConnect’s IT Consulting services help you drive greater value and efficiency from your existing IT investments or develop plans to take advantage of new technologies. Consultants with broad experience of business and technical issues provide impartial advice on best of breed solutions, as well as practical insights into operational efficiency.
Our consultants work with your IT team to carry out infrastructure audits, strategic IT reviews, cost reduction exercises and benchmarking to provide a better basis for decision making.