IT Operations Management & Consulting

IT expertise to drive efficiency and transform business.

Get IT experts on your team. BroadConnect Canada works in partnership with your IT team to provide expert advice and practical day-to-day support, ensuring your IT and Point-of-Sale systems operate at maximum efficiency and deliver real business benefits. As a leading Canadian provider of IT and communications services, we have the skills, resources, and experience to help you meet operational challenges and use IT to transform business. We’ll help you maximize uptime, reduce costs and drive greater value from your investment in IT.

Managed IT Services

Managed IT Services from BroadConnect take away the time-consuming day-to-day tasks of managing and maintaining your IT infrastructure. This leaves your support team free to concentrate on strategic tasks and can reduce total cost of operations (TCO).

Proactive 24x7 monitoring by experts means you can be confident of a reliable service for users, with uptime guaranteed by stringent SLAs. A 24-hour helpdesk and options such as onsite support, upgrades, and moves, adds and changes give you the flexibility to tailor the service to your precise needs.

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Point of Sale

BroadConnect Point-of-Sale (POS) specialists can help you deliver optimum customer experience and improve the cost and efficiency of your retail operations. Our cloud-based integrated retail solutions provide a single platform for selling, reporting, analytics, inventory management and ordering to streamline operations.

The solutions support centralized management for multiple outlets and enable local sites to offer the highest standards of customer service. BroadConnect retail experts can integrate POS solutions with other business systems to provide complete control.

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IT Consulting

BroadConnect’s IT Consulting services help you drive greater value and efficiency from your existing IT investments or develop plans to take advantage of new technologies. Consultants with broad experience of business and technical issues provide impartial advice on best of breed solutions, as well as practical insights into operational efficiency.

Our consultants work with your IT team to carry out infrastructure audits, strategic IT reviews, cost reduction exercises and benchmarking to provide a better basis for decision making.

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