Canada's Leading VOIP Service Provider
  • BroadConnect Provides The Best On Premise IP PBX Phone System Solutions through AVAYA IP-Office.
  • Depending on your application, we can plan and execute the most cost effective solution for your needs.
  • Regardless of the application; Business, Government, Education our team builds phone systems for business activity that will have the flexibility to grow and adapt in the future.

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BroadConnect is proud to be a Platinum Avaya Channel Partner, one of a handful in Canada.

medallionAvaya is one of the leading global phone system providers for business communications today. The company provides Unified Communication, Contact Centers, Data solutions and related services through its Channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness through VoIP systems for business. This helps to make BroadConnect Telecom a very strong IP Phone service provider.

Avaya IP Office

Avaya IP Office® is a single, stackable, scalable communications system that grows with your business easily and cost-effectively. Built from the ground up specifically for small and midsize businesses, Avaya IP Office offers tremendous flexibility (it can utilize IP, digital, analog, or any combination of these for communication connection purposes) and resiliency.





Avaya Aura

Avaya Aura® is the core communications platform supporting unified communications and contact center solutions for midsize to large enterprises. The Aura Communication Manager enables SIP-based session management with innovative capabilities for a completly custom solution.


Customized IP PBX Solutions

BroadConnect Telecom offers IP Phone Systems consulting for a wide variety of voice over IP PBX vendors available in today’s marketplace. From small businesses, to large corporations, our experience and expertise ensures that every client receives the optimum design, setup, and service.

Our goal is to deliver the ultimate communication solution that is both feature rich and economical.

Our engineering team can help with your VoIP PBX System implementation, IT Infrastructure planning, custom VoIP installations, maintenance, procurement, ongoing management and upgrades. We have experience with all the popular Business VoIP PBX Systems listed in the table below.

BroadConnect Telecom provides expert installation and technical support services for a variety of different IP PBX platforms.

  • Aastra
  • Asterisk
  • Avaya
  • Broadsoft
  • Cisco
  • FreePBX
  • FreeSwitch
  • Linksys
  • OpenSER
  • OpenSIPS
  • Polycom
  • Trixbox

BroadConnect provides high-volume VoIP PBX and Asterisk support, troubleshooting, administration and management services throughout Canada. BroadConnect also offers 24/7 Support Contracts for your office VoIP Phone Systems. Our clients gain a custom Telephony solution for their needs that can be adjusted as the business requirements change. Below are examples of some of the custom deployments we have done are:

  • Custom Call Centers and Queue Deployment
  • Custom API and CRM Integration
  • Advanced Scripting and Dial plan Programming
  • Automated Call Systems; Conferencing
  • IVR Service and Development
  • Custom Scripting
  • Custom Queue Systems
  • Call Monitoring and Recording
  • 800 Numbers
  • Voicemail Systems
  • Conference Systems
  • Calling Card Systems
  • Inbound and Outbound
  • Click to Dial Applications
  • VoIP Integration Services
  • Custom Application Development
  • Database Integration (Microsoft, MySQL, SQL, Postgres,ODBC, etc.)
  • Software Installation & Configuration
  • Asterisk Design Services
  • Asterisk Clustering
  • Response Carrier Grade Support
  • OpenSER integration
  • Basic Office Integration
  • Asterisk Hosting
  • Remote Server Administration
  • System Troubleshooting & Debugging
  • Backup Planning & Implementation
  • Voice service VoIP

Get the Best IP PBX solution from AVAYA to fit your needs


BroadConnect guarantees you reliable service and advanced VoIP features.
We are on call for you to bring you the most immediate customer service possible.
Optimal solutions are developed after a personal consultation with one of our experts.