HIGH SPEED BUSINESS INTERNET
Consistency, dependability, and security are at the foundation of the BroadConnect Network; these three core attributes make us the primary business Internet provider of choice for quality IP Voice in Canada.
KNOW YOUR OPTIONS
GIVE YOUR INTERNET CONNECTION MORE JUICE
Our reliable, carrier-class network delivers consistent, quality Internet connectivity, necessary for accessing information, data sharing, IP Telephone services and completing time-sensitive tasks. You can count on BroadConnect as your business Internet service provider. We also provide support 24 hours per-day, every day, throughout the year. You’ll always be able to contact us, should you need our assistance.
High Speed Business Internet
The New World of Work – Smarter, Faster, and Affordable
BroadConnect Business Internet Service with our blazing-fast, nation-wide network gives your company a competitive edge with our premium data and voice communication solutions: download/upload large amounts of data, run web-based applications such as Microsoft Office 365 or Skype for Business, or plan a HD video conference from your single or multi-site locations. You can rely on our secure high-speed Internet service, our skilled solutions engineering consultants, and our dedicated technical support specialists to maximize your connectivity — and productivity.
High Speed Business Internet
Are you a business that needs fast downloads with a private, direct connection but do not require fast uploads as a main part of your business activities?
- Branch locations that access applications from head office.
- Organizations without an on premise server.
- Remote locations that don’t upload much content.
- Cost-effective with solid SLA of 99.9% to 99.9% uptime.
- Asymmetrical speeds uo to 50Mbps x 7Mbps.
- Dedicated bandwidth.
We have the Business Internet Service with the right high speed for your needs.
ADSL — voice or data compatible with download speeds up to 16MB. BroadConnect ADSL is our value service for the small to mid-sized offices. ADSL has wide availability and is a stable, cost-effective telecommunications solution.
VDSL — our service is voice and data compatible with download speeds up to 50Mbps. A fast and powerful Internet solution, VDSL supports high bandwidth applications such as HD video conferencing, VoIP, and unified communications tools, with the flexibility to customize frequency bands for upload or download.
Bonded — we offer Bonded ADSL and Bonded VDSL solutions when additional bandwidth requirements are higher than bandwidths available through single circuit solutions. BroadConnect has the expertise to provide bonded solutions based on geographic location or distances from transfer stations.
Premium Ultra-Fast Business Internet
Are you a business that requires significant download and upload speeds for complex, intensive bandwidth mission-critical applications?
- Multiple users who download streaming media applications, like HD Video Conferencing.
- Virtual Private Networks are required.
- Server and application hosting.
- Robust SLA guarantees of 99.99% to 99.999%
- Symetrical download and upload speeds.
- Engineered to support Quality of Service.
BroadConnect offers Ultra-Fast Internet Service for those that require these speeds.
You can have speed and performance up to 45Mbps with BroadConnect T1 Internet solutions.
E10/E100 Fibre — Maximum performance and speed from 10Mbps to 10Gbps — for the business with complex, intensive bandwidth requirements.
Our Fibre Internet Service guarantees exceptional signal quality, symmetrical up and download speeds, and point-to-point connections for highly secure voice and data transfers.
4G/LTE: Wireless Backup
Wide area network (WAN) outages are a major concern for many enterprises across Canada as outages may result in loss of productivity and/or revenue. Outages causes include unexpected disasters (hurricanes, floods, earthquakes) or simply failure of old, unreliable copper networks. A WAN backup plan is a crucial and standard protocol for proper IT management.
The BroadConnect 4G/LTE service is our recommended wireless backup service for your business, as our 4G/LTE Wireless Backup solution ensures robust and secure protection against WAN outages. Faster than T1 connectivity and with 100% Canada-wide availability, 4G/LTE Wireless Backup offers the true route diversity necessary to keep your business continually connected.
Customer Care and Technical Support Service
Our Customer Support Center is your business’s single point of contact for all inquiries or service issues. In the event of a service issue, your report is immediately assigned to a resolution specialist in our Dedicated Network Operation Centre (NOC). Your dedicated BroadConnect specialist will work with you until resolution while ensuring that you are fully involved and fully informed throughout the process. Customer satisfaction is paramount to all of us at BroadConnect.
We’ve got your back when it comes to customer service and support. Our customer support team is available 24 hours a day, and 7 days a week, so no matter what issues may arise; we’ll be there to help you through it. In addition to our toll-free customer service number, we also offer our customers the Connect Account Management Online service. Access your account and make service requests at any time and from any place!
ADVANCED VoIP FEATURES FROM BROADCONNECT
These features allow every part of your business to be in touch with each other, customers, suppliers and vendors. Included with this group are Video and Audio Conferencing, Web Collaboration, Call Recording, Advanced Call Reporting and Call Centres. Let the experts at BroadConnect evaluate and prepare a custom solution with advanced features that will help your organization communicate better on all levels. Our platform is being updated with the latest VoIP features as they become available.
KEY BROADCONNECT VoIP PROVIDER SERVICES
BroadConnect utilizes the BroadSoft Telecom Communications Platform for VoIP services. We deliver powerful unified communications features through our expertise in BroadSoft’s core platform:
• BroadWorks: the popular VOIP platform for expanded service reach, operational savings, and rich application integration.
• BroadCloud: BroadSoft’s fully managed service whereby administrators access a self-admin service portal and users access a service portal.
• UC-One: the unified voice, video, IM, communications service for mobile and desktop platforms including Windows, Mac OS X, Android, and iOS.
Companies across Canada, from coast to coast, use one rich, multi-platform application that effortlessly integrates existing corporate applications such as CRM and ERP.