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BroadConnect Telecom Blog

Making Receptionist’s Lives Better With Technology

Making Receptionist's Lives Better With Technology Administrative Professional’s Day was just a couple of weeks ago. Beyond the gifts, the praises, and the special lunches, this would be a great time to evaluate your resources. No,...

Eliminating The Risk When Relocating Your Business Phone System

How to Eliminate The Risk When Relocating Your Business Phone System Are you considering an office move? Do you think your business would fare better in a new location? Moving an office is a huge step, and one of the trickiest parts is moving...

Call Center Ring Strategy – Why Does It Matter?

Call center ring tactic is an essential aspect worth looking at for all incoming call center administrators. This arrangement, which permits you to decide how the calls are spread out to people within a call waiting line, has effects on several call center...

How to Find the Best Business Internet Services Provider

Fast, efficient Internet services are essential for Canadian businesses of every size. They support the flow of email and data in and out of the business, and enable employees to download or access many different types of work-related content from documents to video....

Happy New Year 2018

Let us celebrate the dawn of sparkling New Year. May it bring gifts of joys, good health, and surprises. Best wishes for a Happy New Year.

Seasons Greetings 2017

To a joyful present and a well-remembered past. Best wishes for Happy Holidays.

Top 7 Last Minute Christmas Tech Gifts

Christmas is all about sitting beside a roaring fire with your friends and family or perhaps near watching the latest Christmas movie with a hot and toasty hot chocolate. It’s about family, sharing and caring. But we’d be kidding ourselves if we didn’t talk about the...

Remembrance Day 2017

At BroadConnect Telecom, we salute the men and women who made the supreme sacrifice of life for Canada and thank all our service men and women for our freedom and safety.

Happy Thanksgiving!

Thanksgiving is a wonderful time of the year to think about all the things we are thankful for, and most importantly, to spend quality time with friends and family. Our Canadian locations will be closed for Thanksgiving (Monday, 9 Oct 2017) and returning to regular...

Understanding The Benefits of a Virtual Call Center

Like other industries, the field of telecommunications is finding ways to incorporate virtual technology into its processes and applications. As part of this movement, virtual call centers are becoming more and more common. When you stop to look at all of the...

Secret Telecom Costs That Are Hurting Your Small Business

Traditional telecom systems, called PBX (private branch exchange) have been providing businesses with standard communication suites for many years. In the last decade, the latest telecom technology includes VoIP technology (voice over Internet protocol). VoIP offers a...

Fall In Love With Hosted Unified Communications (UC)

A Hosted UC system integrates multiple forms of real-time communications including voice, video, collaboration and text messaging. Find out why your business needs this smart office solution. What Next? Give us a call to speak to one of our hosted solution experts - 1...

The Best Virtual Phone Systems Make It Easy to Relocate Your Business

Where do you want to take your business?  Maybe you’re based in Vancouver, but really want a presence in Montreal or Toronto.  If you’ve got export ambitions, wouldn’t it be great to have a presence in London or Hong Kong, for example. In your dreams? Not necessarily....

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