No matter the size of your business, IP telephony providers should allow you to focus on what is most important; running a successful company. Communication within your business should be executed flawlessly to ultimately make your job easier. Do you feel like your hosted provider is servicing you to the best of its ability? If not—and if your current provider is pulling your strings in any of the below ways—it might be time to move on to a partnership that better meets your needs.
Makes your job harder: A hosted VoIP provider is supposed to streamline communications with one simplified platform. If you feel like you’re jumping through hoops, it may be time to call it quits and invest in a new partnership.
Makes you pay more: A hosted provider is meant to reduce costs and convert CAPEX into OPEX with a managed system. If you find hidden fees or questionable costs tacked onto your bill, you may want to reconsider your existing partner.
Skimps out on features: A hosted VoIP provider should offer the most advanced features while providing custom solutions to help organizations communicate in the most effective way possible. If you realize that every arm of your business isn’t easily in synch, it may be time to find a new partnership.
Does not guarantee quality of service: A hosted provider must guarantee robust quality of service (QoS). For example, your organization must ensure secure voice delivery to communicate successfully with partners, clients and colleagues. If your partnership isn’t offering you flawless QoS, you might want to look elsewhere.
Doesn’t focus on what matters: Business communications should never be a concern of yours; it should be the concern of your hosted VoIP provider. Your provider should ensure that your organization is what matters most. If you feel like you’re not saving time, money and stress with your current partnership, it is time to find a new one.
If any of the above points resonated with you then it may be time to cut ties and move on to improved business communications by switching to a better provider like BroadConnect Telecom. With our simplified platform, ever-evolving and -advancing feature set and reduced costs, you would never have to worry about coming up short in any of these areas. So, are you ready for the best virtual PBX opportunity? Call us today toll-free at 877-228-6616 for a free consultation.