10 Business Benefits of
Moving to The Cloud
1. Keeping Your Cash
When you move to the cloud, you will be bringing scalability. The cloud ensures that you do not have a significant capital outlay for equipment which means you keep more of your money in your business. This money can be used to grow your business instead of the on-premises phone system that you need to have.
Using cloud-based solutions will also reduce your IT staffing needs as you get a team of experts who are always on duty as part of your package. Businesses that transition to the cloud will be able to deploy their IT staff to oversee other aspects of their business. This could be the creation of a web-based tool or other administrative tasks.
2. Disaster Protection
There are many ways that your business could be disrupted. Using the cloud can protect your business from a lot of these disruptions. The cloud can help when the disruption is natural or otherwise.
If your power is off or your phone system is under water, it can be tough to make the business calls that you need to. However, when you use the cloud, your operating system will be out of harm’s way. All you need is a connection to the internet or a smartphone which can make and receive calls. The cloud system you have may also have an auto-attendant which will handle all of your call routing needs.
3. On-Demand Flexibility
The costs for the cloud will be paid as a monthly operational expense. There are pay as you go and pay for what you need expense models which are used by cloud phone providers. This will serve most businesses better than the capital expense model which is used for on-premises systems which require a large upfront payment.
When your business grows or if you need to make any adjustments based on seasonal changes, you can adjust your systems easily. The flexibility of the cloud ensures that the system matches your business needs. You will only have to buy when you need it.
4. Mobile Freedom
The cloud was built with the mobile workforce in mind. This is because your business is not just a place, it is all of your employees. If you want to achieve your business goals, you need to keep everyone connected.
When you have a cloud system, you can publish one number and have all the calls routed to the device of your choice. When you get dual persona, you can use one phone for business and personal calls. Your business associates will see one number while your family and friends will see another.
5. Easy Expansion For Multi-Site Business
The cloud offers all employees access to all of your corporate systems, tools, and applications. This access is not linked to location, device or time zone. This means that multi-site businesses have more options available to them.
If you are opening a new office anywhere in the world, the cloud has you covered. Of course, you will need to ensure that your cloud phone service provider can provide operatives in the country that you want to access in. If they do, your phone numbers and software can be accessed anywhere.
6. A Global Network
If you have a multi-national business, you have to operate on a single unified network with the flexibility for local autonomous controls. You need to give a high-quality service which is consistent and offers call routing for all points of presence. You will also need the power to monitor performance across your network. This is something that a cloud provider will be able to help you with.
Is your business ready for the cloud?
Talk to Gregory Reid, Our Cloud Phone Solutions Specialist
7. Business App Integration
Integration and streamlining of your cloud communication with other cloud applications are very useful for all businesses. Fortunately, many cloud-based systems will allow integration with other business application.
To keep things simple, many of these systems will have pre-built integrations for some of the popular apps that your business may be using such as Salesforce. This will include email applications, social, CRM and file storage applications. This ensures that you have access to all important information and will remove the need to switch between apps and search for information.
8. The Security
Security is something that all businesses, regardless of their size, are worried about when it comes to their mission-critical cloud communication. Cloud security is continually being strengthened and it is the top priority for many providers. Providers will look at security when they design their products when they handle data and in how they run their business. It is important that you consider the security offered by the provider before you agree to use them.
9. Stay Current
When you have your servers, you will have to buy additional hardware to cover your business in the case of system failure. When you use the cloud, you will have someone else looking after the infrastructure and dealing with any redundancy requirements. The provider that you work with should have a backup server in a different area so your business will always be online.
10. The Contact Center
Contact centers are demand-driven and highly variable. If you miss, peak demand, you will lose. If you add staff to address peak demand, you will be under financial pressure. The cloud offers you more choices, controls and real-time analytics that will help you proactively respond to your next contact center emergency.
Moving will give you the opportunity to evaluate the amount you spend on telephone systems, adjust accordingly and gain additional features. It is even possible to keep some of your old phone and applications if you insist on it. It will be as simple as upgrading and replace all of the features when you move, such as advanced reporting, analytics and CRM tools. Moving to the cloud before your move is complete will help your business glide through this transition without hitting any snags.
Senior Sales Account Manager
Greg Reid is a Sr. Account Manager for BroadConnect Canada, currently working within the Business Mid-Market and Large Enterprise cloud communication Segment. Greg works closely with Presales Managers, Product and market development as well as the Sales Executive Team to help provide the most up to date solutions available in the market; striving to deliver market-leading solutions to meet the ever-changing needs of the Business Market’s Unified Communication needs.
Greg has over 20 years of delivering Business Automation and Communications Solutions to the Market place. Prior to joining BroadConnect, Greg was a National Sales Manager for Lanier Canada, Regional and District Manager for TELUS and ROGERS.