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BroadConnect Telecom Blog

Managed SD-WAN Services

Managed SD-WAN Services Why managed SD-WAN outperforms DIY solutions Software-defined wide area networking (SD-WAN) delivers many important business and operational benefits, but deploying and managing SD-WAN can be a complex and time consuming...

Choosing the Right SD-WAN Vendor

SD-WAN Vendors Choosing the right SD WAN partner for your network evolution Your business depends on the reliability, performance and security of your networks. With increasing numbers of applications and services based in the cloud, you also...

SD-WAN – Are Barriers to Adoption Real?

SD WAN - Are Barriers to Adoption Real? Adoption rates for SD-WAN (Software-Defined Wide Area Networks) continue to grow. A study by data analysts IDG found that SD-WAN adoption rates increased from 35 percent of respondents in 2017 to 54...

How Secure is SD-WAN?

How Secure is SD-WAN? SD-WAN can help your business connect your branches more effectively and simplify connectivity with cloud-based applications and services across all sites. However, the architecture of SD-WAN and its performance...

Analysts Forecast Rapid Growth for SD-WAN

Analysts Forecast Rapid Growth for SD-WAN Businesses are increasingly recognizing the benefits of adopting software-defined wide area networking (SD-WAN) to improve agility, network performance, scalabilty and costs. Gartner, for example,...

Why AI Drives Greater ROI in the Contact Center

Why AI Drives Greater ROI in the Contact Center Artificial intelligence (AI) is playing an increasingly important role in the contact center, helping to transform both service quality and efficiency. AI, coupled with high levels of automation,...

SD-WAN and Unified Communications

SD-WAN and Unified Communications A perfect match The market for Unified Communications (UC) solutions is forecast to exceed $186 billion by 2026. That’s no surprise as UC has had a major impact on business efficiency and success, improving...

Contact Center AI

Why AI Can Transform the Contact Center Experience Quality customer service remains a strategic priority for businesses. That’s critical according to a Forrester Research survey which found that 44 percent of respondent s claimed they would...

Collaboration – The New Working Style for 2019

Collaboration The New Working Style for 2019 Collaboration isn’t something that just happens in a meeting room — it’s becoming the normal way of working for today’s workforce, and that trend will dominate 2019. That’s driving the continuing...

Contact Center Predictions for 2019

Contact Centers Predictions for 2019 Contact centers are continuing to invest in technology to meet changing customer demands and expectations, as recent research reports confirm. According to Grand View Research, Inc. the global contact center...

UCC Saves Your Business Time and Money

Unified communication and collaboration solutions can save a business time and money. Checkout the infographic below to find out how much your company can save. What Next? Give us a call at 1-877-288-6616 to speak to one of our VoIP solution experts to find out how...

Microsoft Teams Adoption Gaining Ground at a Fast Pace

Spiceworks surveyed 900 IT companies in the United States and Europe and reports that companies around the world are favoring and adopting Microsoft Teams. By 2020, Microsoft Teams will become the second most popular workplace chat app. By 2020, it is...

Digital Transformation – Communications is the Key

Communications The Key to Digital Transformation Digital transformation is now high on the executive agenda. According to IDG’s 2018 State of Digital Business Transformation, 89 percent of enterprises have plans to adopt, or have already...

7 Reasons Why Outsourced Telecom Is Trending

Top 7 Reasons Why Outsourced Telecom is Trending Cloud-computing used to be a buzzword, but it has now moved past this with more and more businesses outsourcing their communication needs. The cloud has become a household term over...

How Big Is the Unified Communication & Collaboration Market

The adoption of unified communication and collaboration technology is growing at a fast pace. Find out just how big the UCC market has grown and why your business should invest in the right UCaaS solution. What Next? Give us a call to speak to one of our UC & C...

5 Reasons To Move To Fully Managed Cloud Telecom Solutions

5 Reasons To Move To Fully Managed Cloud Telecom Solutions This article is a wakeup call for all businesses looking for that smooth transition to a fully managed Cloud solution from existing old on-premise or hybrid infrastructure. Evidence from various...

5 B2B Marketing Strategies You Need To Consider

5 B2B Marketing Strategies You Need To Consider As the Marketing Director of BCT, I’m always looking for new and innovative ways to help market our business, products and services. If you’re like me, you spend HOURS combing the #Interwebz for...

10 Business Benefits Of Moving To The Cloud

10 Business Benefits of Moving to The Cloud 1. Keeping Your Cash When you move to the cloud, you will be bringing scalability. The cloud ensures that you do not have a significant capital outlay for equipment which means you keep more of your...

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