VoIP Service Guarantee for Hosted PBX & SIP Customers
BroadConnect Service Guarantee
BroadConnect Telecom Inc. provides professional IP-based communications solutions to Canadian businesses. What is different about us? We specialize in IP-based communication technologies with specific expertise in designing and implementing complex, customized VoIP phone systems business customers can trust.
Our private, Canada-wide Network allows us full control over the first and last mile of IP connectivity, ensuring our clients secure and highly reliable voice, video, and data services.
We guarantee the service quality of our Enterprise-Grade Hosted PBX and SIP Trunking solutions.
Hosted PBX Services
Your exceptional call quality is delivered over our global Network. Our service includes advanced phone features and system scalability within a secure and highly reliable Network.
Your communication solution is maintained in the cloud and we ensure that you have the latest and most advanced technology upgrades for your VoIP solution.
SIP Trunking Solutions
SIP Trunking is a cost-effective alternative to traditional PRIs providing your company with powerful flexibility and a significant reduction in maintenance costs. Your custom-engineered solution is delivered over our dedicated Network.
A single Network simplifies maintenance and overall IT operations. In replacing your legacy system, you should expect a reduction in your costs by up to 40%.
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VoIP Promise Program Details
BroadConnect maintains a secure Network with advanced IP technologies to ensure that your solution saves you money and increases your productivity. Take collaboration to a new level with our quality solutions.
- Money Back Guarantee: We want satisfied customers so we guarantee our services. The guarantee covers monthly fees for the first 60 days of service, excluding installation costs and taxes.
- Expert Project Managers: We have the experts to customize the design and delivery of your solution, from concept to acceptance.
- Resolution Expertise – contact us with your problem and we will have an expert manage your issue from beginning to end while keeping you informed until the issue is resolved.
- 24×7 Customer Support – where dedicated customer support staff are always available to help.
- Account Management Online – our website makes it easy for you to administer your account and support with us.
- Service Level Agreement – for coverage of BroadConnect equipment, the local access network and our IP Network.
- Service Interruption – our goal is to resolve a service interruption as quickly as possible and if the reported service interruption resides with us, you will receive a credit.
Choose BroadConnect for Your Communications
BroadConnect Leader in VoIP Communications
BroadConnect is a Canadian leader in IP Voice Communications, specializing in network design and unified communications solutions.
SIP Trunking Solutions
A properly engineered solution is necessary to avoid the risk of recurring system problems and for paying for services that you may not need. Our experts work with you to ensure that your system is optimized for maximum SIP Trunk service performance.
We have managed countless customers’ migration from traditional phone systems to our IP-based solutions. We continually surpass our customers’ expectations in achieving a solution that minimizes costs, simplifies IT, and streamlines communications for increased productivity.
Cutting Edge Hosted Services
Our Hosted PBX Canada solutions utilize our own dedicated Network driven by BroadSoft; as a result, we are able to provide our customers with Enterprise-grade hosted services for either single office or multi-office locations.
Our Hosted services employ the latest and most advanced features available in the marketplace: Your solution is continually monitored and upgraded.
A strong Disaster Recovery Program is essential. BroadConnect includes a recovery program with all our Hosted PBX services. Each SIP solution we design has appropriate measures for operational Continuity.
Thousands of Business Community Members Trust us Daily
You’ll be pleased with our reliable service and advanced VoIP features, guaranteed.
Call us with your service needs any time, any day, and we’ll be there to help you.
Receive a personal consultation to discuss your current needs and optimal solutions.