| Service Name |
Bronze |
Silver |
Gold |
Description |
|
| Anonymous Call Rejection |
|
 |
|
Enables a user to reject calls from anonymous parties who have explicitly restricted their Caller ID. By activating the service via a web interface, callers without available caller identification are informed that the user is not accepting calls at that time. The user’s phone does not ring and the user sees or hears no indication of the attempted call. This service does not apply to calls from within the group. |
|
| Authentication |
 |
|
|
Authentication is performed upon the registration of an IP phone. This ensures that the user of the device is authorized to gain access to BroadWorks. All call originations from unregistered phones are denied. |
|
| Automatic Callback
(Intra-Group) |
|
|
|
Enables users who receive a busy condition to monitor the busy party and automatically establish a call when the busy party becomes available. This service can only be activated when calling within the same group. |
|
| Barge-in Exempt |
|
|
|
Users with this service assigned cannot have their calls barged in on by other users. |
|
| Call Forwarding Always |
|
|
|
Enables a user to redirect all incoming calls to another phone number. Users have the option to activate and deactivate the service by dialing a feature access code or configuring the service via their web interface. If activated, a user must specify the forwarding number. |
|
| Call Forwarding Busy |
|
|
|
Enables a user to redirect calls to another destination when an incoming call encounters a busy condition. Users have the option to activate and deactivate the service by dialing a feature access code or configuring the service via their web interface. If activated, a user must specify the forwarding number. |
|
| Call Forwarding No Answer |
|
|
|
Enables a user to redirect calls to another destination when an incoming call is not answered within a specified number of rings. Users have the option to activate and deactivate the service by dialing a feature access code or configuring the service via their web interface. |
|
| Call Forwarding Ring Splash |
|
|
|
Enables users to have a short ring burst played on their phone when the following services are triggered: Call Forwarding Always, Call Forwarding Selective, and Do Not Disturb. Ring Splash can be enabled for each of these services individually and serves as a reminder that the respective service is active. |
|
| Call Forwarding Selective |
|
|
|
Enables a user to define criteria that causes certain incoming calls to be redirected to another
destination. If an incoming call meets user-specified criteria, the call is redirected to the userspecified destination. The user controls the service via a web interface, which provides the ability to set the forwarding destination address and the criteria sets for determining which calls require forwarding. A criteria set is based on incoming calling line identity, time of day, and day of week. Multiple criteria sets can be defined. |
|
| Call Screening by Digit Patterns |
|
|
|
Enables users to specify digit patterns instead of individual phone numbers on the following selective services: Selective Call Forwarding, Selective Call Acceptance, Selective Call Rejection, Call Notify, and Priority Alert. Digit patterns consist of a sequence of digits followed by the * wildcard. For example, 240* would apply to any calls from phone numbers starting with 240. |
|
| Calling Line ID Blocking |
|
|
|
Enables a user to block delivery of his/her identity to the called party. The user controls the service via a web interface, which provides the ability to activate and deactivate the service. If activated, all calls made by the user have the user’s identity blocked |
|
| Calling Line ID Blocking Per Call |
|
|
|
In addition to being able to block the presentation of their Calling Line ID on all outgoing calls, users also have the option of blocking on a per-call basis by dialing a feature code before making the call. |
|
| Calling Line ID Delivery |
|
|
|
Enables the delivery of a caller’s identity to a user via the CommPilot Call Manager and phone (if capable). Delivered information includes the caller’s phone number and name. The information is delivered to the web interface and the phone (if capable) only if the information is available and has not been blocked by the caller. |
|
| Click next page to continue with “User Features” |
|
Next Page |
|
