Canada's Leading VoIP Provider
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Integration With Salesforce.com

Broad-Connect’s Unified Connector seamlessly integrates to Salesforce, providing an unparalleled way to communicate with customers and business partners.

The new joint solution enables Broad-Connect customers to integrate Broad-Connect's Hosted PBX platform directly into the Salesforce.com CRM application, allowing users to access advanced voice features including click-to-dial, recorded-call logging and others.

The Unified Connector now supports both the Internet Explorer and Firefox Web browser and runs on Windows XP and Vista.

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Features & Benefits

  • No PBX, no CRM server required – everything is hosted and managed in the network
  • Screen pop on inbound and outbound calls based on calling line ID
  • Information tracking direct from the application - all information auto-logged with the contact file
  • Integrated call control gives users the ability to control desk phone from the web
  • Click-to-dial on any contact or number in Salesforce
 

Unified Connector Spec Sheet

Unified Connector Flash Demo




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