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Full Range of PBX Features |
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PBX Lite offers a full range of traditional PBX features like Call
Waiting, Call on Hold, Call Transfer, Call Park, 3-way Calling, Caller
ID, Caller ID Block, Call Screening, Do-Not-Disturb (DND), Call
Recording, Speed 2-digit Dialing, White and Black Lists, and more.
All such features are available to both local and remote extensions. |
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Support for Local and Remote Extensions |
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Because PBX Lite is a hybrid system, it offers more flexibility to
businesses. Unlike traditional PBX systems, PBX Lite supports both
local and remote extensions that allow users to make and receive
calls from anywhere. PBX Lite utilizes the Internet to bridge calls
between local and remote extensions and enables companies to
decentralize their organizational structures while enjoying zero costs
for intra and inter office calls. |
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Deployable in PSTN, VoIP or Hybrid Environment |
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PBX Lite is designed to operate in VoIP, PSTN or hybrid
environment. Businesses that are not ready to switch to pure VoIP,
can still benefit from the technology. For example, they can keep
their regular calls going out over PSTN lines and use VoIP only for
intra and inter office calls to reduce the cost of internal
communications. When businesses decide to switch to 100% VoIP
communications, they will enjoy extra benefits, such as lower costs
of long distance and international calls. |
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Unlimited Extensions and High Call Capacity |
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PBX Lite allows businesses to minimize initial investments in
communications infrastructure while preserving the option to scale
up when needed. Adding an extension to PBX Lite is as easy as
adding an extra phone and performing short configuration setup via
a web browser. The system supports unlimited number of
extensions and up to 30 simultaneous calls. Businesses that
outgrow system capacity can either add a second server or upgrade
to SysMaster PBX products with higher capacity. |
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Automatic Call Distribution (ACD) |
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PBX Lite offers ACD functionality which enables companies to
reduce call waiting time for their customers. ACD allows PBX
extensions to be associated with one or more groups (e.g. sales,
customer support, business development etc.). When the auto
attendant routes calls to a particular group, PBX Lite will ring
associated extensions in a sequential or rotational manner. |
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Voicemail with Unified Messaging |
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PBX Lite offers complete voicemail functionality that can be
accessed via phone or web. The product also supports unified
messaging, enabling users to access their voicemails via alternative
communication methods. In particular, PBX Lite can be configured
to email notifications of received voicemails or to email voicemail
messages as audio attachments to users. |
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| Advanced Auto Attendant/IVR |
PBX Lite features advanced auto attendant which allows flexible
system responses to user selections. The auto attendant is fully
programmable and supports a large variety of server responses
including playing voice prompts or executing IVR scripts. All voice
prompts are fully customizable. |
| Music-on-Hold |
PBX Lite offers Music-on-Hold functionality for calls placed on-hold
and for parked calls. Administrators can customize the played music
by uploading to the server audio files recorded in Microsoft Windows
wav format. |
| Conferencing* and Follow-me* |
PBX Lite can be upgraded with conferencing and follow-me
features. Conferencing allows users to create pubic and private
rooms and conduct multi-party calls, record calls and perform realtime
administration via phone or web. Follow-me allows users to
receive calls at multiple numbers (e.g. home phone, business
phone, cell phone etc.). When a third party calls a number with
enabled follow-me functionality, PBX Lite will ring all numbers from a
preset follow-me list either simultaneously or sequentially until the
call is either picked up or transferred to voicemail. |
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| PBX Features |
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Call on Hold |
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Call Transfer |
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Call Park |
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Caller ID Hide |
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Call Screening |
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Call Waiting |
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3-way Calling |
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Automatic Call Distribution (ACD) |
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Do-Not-Disturb (DND) |
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Speed 2-digit Dial |
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Black Lists |
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White Lists |
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Call Forward |
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Call Record |
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Last Number Redial |
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Dial Last Caller |
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Reject Anonymous Callers |
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Auto Attendant |
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VoiceMail |
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Music on Hold |
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VoiceMail to Email |
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VoiceMail Notification |
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Conferencing* |
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Follow-me* |
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