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Features of Our Hosted-PBX Service:
Our hosted voice service aims to fully integrate every form of communications handled by your business. Organizations experiencing growth understand the importance of continuously consolidating systems, increasing efficiency, and therefore enhancing their overall business performance.
Our Hosted PBX Service includes all the calling features you've come to expect from a traditional phone system, plus access to advanced IP Telephony features and web-based management tools. These easy-to-use features provide control over when and how you communicate — whether you're in the office, out of town, or on the road.
Broad-Connect's enterprise-grade PBX features are listed below. Any or all of these features can be molded into a custom solution for your business.
If you have any questions regarding any of our features, please contact us.
SYSTEM FEATURES
- Online PBX Controls (system management interface)
- Multiple Auto-Attendants
- Day and night modes - 'time-based routing'
- Voicemail
- Flexible routing
- Automatic Call Distrbution (ACD)
- Hunt Groups
- Queues
- Terminate extensions to any 10 digit number
- Transfer to any outside number (including cellular phones)
- Conferencing (N-Way)
- Dial in Conference Bridge
- Music on hold/transfer
- Custom music/message on hold/transfer
- Presence
- Instant Messaging
- Directory (Realtime) on phone and PC.
- Intercom
- Dial by extension
- Dial by name
- Record greeting remotely
- Record user names
- Hardware- and software-based options
- and more!
PHONE FEATURES
- Caller ID
- Name ID
- Call Waiting
- Call Forwarding
- Find Me/Follow Me
- Simultaneous Ringing
- Call Transfer
- Last Number Redial
- Speed Dial
- Three-Way Calling
- Toolbar Integration with PC
- Click to Dial
- Screen Pop-Up
- Realtime Company Directory
- Call Logs
- Easily Control Personal Phone Settings
- Instant Messaging and Presence
VOICEMAIL FEATURES
- Password protected
- Unavailable/busy/temporary greetings
- Voicemail to email (delivered as .wav file)
- Voicemail to email (delivered as Text)
- Converts .Wav to Text and emails you the message
- On-phone "message waiting" indicator
MOBILITY FEATURES
- One Business Number/Extention – Callers dial one number to reach the user’s desk phone, mobile phone and a soft phone simultaneously. All phones share a single voicemail box.
- Move Calls Among Devices – Users enjoy voice call continuity by moving ongoing calls seamlessly from one phone to another without hanging up.
- Integration of Blackberry and IPhone Mobile phones with your business lines
- Control your Desk phone settings from your mobile phone.