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Tuesday, September 30th, 2014

SIP Trunking Stimulates Expansion of VoIP Services

Whether it’s the lure of considerable cost savings, increased flexibility or enhanced teleworking, countless businesses are deciding that migrating to a SIP trunk solution makes sense. Specifically, more than 80 percent of... 

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Unified Communications: Step Into the Future of Customer Management

There was a time when all that was needed to organize and contact customers was a rolodex of names, a telephone, and a good memory. Now, with a greater accessibility of data, and increased consumer complexity, customer experience... 

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Building Positive Customer Relationships Starts Before The Sale

At the core, every kind of business has one thing in common: customers. Whether wholesale or retail, without anyone to serve/sell one’s product or service to, there is clearly no business. Attracting customers, and keeping... 

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What is VoIP and how did it become VoPI™?

Telephone service has been around for a number of years. In fact, the first call was made on August 10th, 1876 by Alexander Graham Bell. It was less than 100 years later, when the United States military began experimenting... 

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Cloud VoIP 101: A Back-to-School Refresher

As school busses start to roll through the neighborhoods yet again and kids hit the books, plenty of learning will take place throughout the next several months. So let’s join those smart kids and do some learning ourselves,... 

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Trust and Customer Support: The Foundations To Any Successful Business.

Building trust Trust is the foundation of any thriving business. Without trust, customers have no vested interest in using a product or service. Oftentimes, it is trust that can pull a customer relationship through any problems... 

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Unified Communications Market Continues to Explode

Picture this all-too-familiar scenario: Your company’s CEO is having a hectic Monday—he needs to leave the office for a few hours to meet with a prospective client and, of course to complicate his day, he’s expecting a... 

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Agencies Missing Out on Huge Cloud Savings

What agency doesn’t enjoy extra profits? Well, if you migrate your services and applications to the cloud, you’d be in line for massive savings that could be used elsewhere each year. In fact, the federal government could... 

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Video Conferencing is Taking Over – Even Presidents are Joining In

  Instead of gathering thousands of students from across the country in the capital city, spending countless monies on transportation, lodging and food (not to mention all the time that it takes to travel), today’s students... 

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PBX Equipment Revenue Soaring: Why You Should Give Hosted PBX a Go

The future of PBX systems is certainly bright. According to a recent survey commissioned by Infonetics, sales of PBX-based systems showed a 32 percent increase from Q12013 to Q12014. This growth, coupled with the technology’s... 

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