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Friday, January 30th, 2015

Telecommuting: The Benefits to your Workplace Productivity, and How VoIP can Help!

Whether it’s an employee who works better in the calm and quiet of their own home, or a work/family balance that can be better achieved without a long commute – many employees are seeking work from home or teleworking arrangements.... 

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UCaaS for Real Estate Agents

  BroadConnect Telecom offers one of the most advanced Unified Communication as a Service (UCaaS) in the North American market. Rather than installing software on every computer or device, users and businesses access software... 

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Get Your Phone System Working for You: Routing

  At BroadConnect, we give our users the ability to route notifications and alerts to the correct employee by defining call schedules. However, we’ve noticed a growing trend of employers and employees alike, who are looking... 

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Broadsoft Unveils New Conferencing Enhancements to UC One

As one of BroadConnect’s favourite Unified Communication tools of choice, the following is a breakdown of the new additions and updates to BroadSoft’s UC-One conferencing application for 2015. These include both group and... 

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Signs that It’s Time to Upgrade Your Phone System

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How VoIP Can Help Ease Your Worries This Holiday Season!

Small business owners often understand the anxiety that comes with taking time off – especially surrounding the Holidays. Taking time away from the office, no matter how enjoyable, can also be stressful. The constant worry... 

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Making the Switch to VoIP is Easy!

Change can often be a good thing, when efficiency and higher profits are in question. But, it’s often important to consider whether the time and the effort of making certain changes are worth the end result. When considering... 

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Delivering Great Customer Service

Customer service comes in many shades, from a customer complaint not dealt with, to impressing your brand on to customers memories with positive experiences. Good customer service works to bring customers back. Great customer... 

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Why Hosted?

Hosted services are the next wave of customer support and communication. Struggling with whether or not to make the switch? Aside from your cost savings, you’ll find that a hosted solution will change your business for... 

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Small Businesses Are Going All-In With VoIP—What Are You Waiting For?

As we quickly approach 2015, plan to start the new year off right for your small business with the market’s most advanced communications technology. Since communication is the backbone of every business, consider upgrading... 

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